Privacy Policy

At Airlegs, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your personal data in compliance with the Protection of Personal Information Act (POPIA) of South Africa.

1. What Information We Collect

We collect personal information that you provide to us when you:

• Register on our website
• Place an order
• Subscribe to our newsletter
• Contact us for support

This information may include:

• Full name
• Contact details (email address, phone number, physical address)
• Payment information (such as credit card details)
• Browsing data (such as IP address, browser type, and device information)

2. How We Use Your Information

Your personal information is used for the following purposes:

• To process and fulfil your orders
• To communicate with you regarding your purchases, including sending order confirmations and delivery updates
• To respond to your inquiries and provide customer support
• To send you promotional offers, newsletters, and other marketing materials, if you have opted in to receive them
• To improve our website, products, and services based on your feedback and interactions
• To comply with legal obligations and regulations

3. How We Protect Your Information

We implement a variety of security measures to ensure your personal information is kept safe. These measures include:

• Encryption of sensitive data, such as payment information, during transmission using Secure Socket Layer (SSL) technology
• Secure storage of personal data in protected environments, accessible only by authorised personnel
• Regular security audits and updates to protect against unauthorised access, alteration, disclosure, or destruction of your personal information

4. Sharing of Personal Information

Airlegs does not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our website, conducting our business, or servicing you, provided these parties agree to keep your information confidential and use it only for the purposes for which it was provided.

We may also share your information when required to do so by law, or in response to legal processes, or to protect the rights, property, or safety of Airlegs, our customers, or others.

5. Your Rights Under POPIA

As a data subject under the POPI Act, you have the following rights:

• Right to Access: You have the right to request access to the personal information we hold about you.
• Right to Correction: You have the right to request the correction or deletion of your personal information that is inaccurate, irrelevant, excessive, out of date, incomplete, misleading, or unlawfully obtained.
• Right to Object: You have the right to object to the processing of your personal information in certain circumstances, such as for direct marketing purposes.
• Right to Withdraw Consent: Where you have provided consent for the processing of your personal information, you have the right to withdraw that consent at any time.

6. Retention of Information

We retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When your personal information is no longer needed, we will take reasonable steps to securely delete or anonymise it.

7. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small files stored on your device that help us remember your preferences and improve your online experience. You can choose to disable cookies through your browser settings, but this may affect the functionality of our website.

8. Changes to This Privacy Policy

Airlegs may update this Privacy Policy from time to time to reflect changes in our practices or for legal and regulatory reasons. We will notify you of any significant changes by posting the updated policy on our website. Your continued use of our website following the posting of changes constitutes your acceptance of those changes.

If you have any questions or concerns about this Privacy Policy or how your personal information is handled, please contact us at:

• Email: [email protected]
• Phone: 083 747 0470
• Address: Durban, South Africa